About B2B Direct


B2B Direct Business Terms

  1. Secure Shopping
  2. Warranty and Liability
  3. Payment Terms
  4. Sales Tax
  5. Returns
  6. Short Shipments
  7. Prices
  8. Updates and Changes
  9. Minimum Orders
  10. Shipping and Handling
  11. Customer Service

Secure Shopping

B2B Direct offers secure online shopping using the latest standards for encrypted transmission of data. B2B Direct has a current security certificate installed on our web server. You can tell you are shopping in a secure environment by:


Payment Terms


Due to our continuing effort to improve our products, specifications and/or packaging may change. B2B Direct will make every effort to keep our web site updated with current specifications and prices.

Sales Tax

B2B Direct charges sales tax for any order that is shipped within the states of Colorado or California. 

Shipping & Handling


Product prices are displayed in the B2B Direct Storefront online.


Short Shipments

Please notify our Customer Service department of any short shipments within 15 days of the dated invoice.

Customer Service

For placement of orders, assistance in product identification, or to address any other questions, please contact our Customer Service department or file a request online through your secure Storefront.

Minimum Orders

The minimum order is $75 per order per destination. Orders under $75 will be assessed a $5.00 small order charge. All products, such as ribbons, must be ordered in increments of standard packaging.

Privacy Policy

B2B Direct provides this information to inform you about the information we collect and how we use it.

Information We Collect

B2B Direct collects the following required information for a shipping and billing address when an order is placed or a customer account is created:

The following information is optional when creating a customer account:

Creating an Account

You may create an account with B2B Direct by entering the above listed information.  You may create an account prior to placing an order.  B2B Direct account members may be offered special discounts from B2B Direct

Ordering Without Creating an Account

You may also order without creating an account. This means that you will be required to enter the above information, but it will only be available for one specific order.

How We Use the Information

B2B Direct uses the information you provide as follows:

Sharing Information

B2B Direct does not share your information with the exception of verifying your billing address with our credit card merchant. B2B Direct does not sell customer information at any time.

Our Partners

B2B Direct may provide a link to partners on the B2B Direct site.  For instance, our mailing list is handled by a third party provider. B2B Direct recommends that you check the privacy policy of our partners to ensure they meet your privacy standards.

Opt-In Mailing List

We offer you the ability to add your name to our mailing list.  When you order from us, we ask for your email address. If you choose to create an account with us, your email address is required in order to communicate with you about your order. At that time we will also include you on our mailing list, but you will always have the ability to remove your email address from our list at any time.

We periodically send emails to our mailing list to offer special discounts or offers. If you do not wish to receive these emails, follow the instructions provided by our mailing list partners.

How to Contact Us

You may contact us using our contact form, our email address, by phone (1-800-443-9343) or by mail: B2B Direct, PO Box 1130, Niwot, CO 80544.

Copyright 2015, B2B Direct

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